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Old 10-03-2006, 11:33 AM   #1
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Reserve America down for 6 days now!!!

Anyone else put out by this?? It was supposed to be up by yesterday. Sure they tell you to call Reserve America directly but what they DON'T tell you is their phone lines are only running from 9AM-6PM during the week!!!!!! Why does it take almost a WEEK to fix a major site like this??!!!!!
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Old 10-03-2006, 12:55 PM   #2
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Re: Reserve America down for 6 days now!!!

How do you like their new site??
I don't care for it much. It's confusing and I can't tell exactly what I am booking.
Anyone else totally confused???
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Old 10-03-2006, 01:23 PM   #3
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Re: Reserve America down for 6 days now!!!

I do not know if confused is the right word, but I do not like the changes. Not very user friendly and difficult to navigate and use. Sometimes progress is not such a good thing.
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Old 10-03-2006, 01:29 PM   #4
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Re: Reserve America down for 6 days now!!!

Personally I like the New Mexico state CG site. They have PICTURES of each campsite you might be interested in!!
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Old 10-03-2006, 03:14 PM   #5
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Re: Reserve America down for 6 days now!!!

I got presented a survey and when asked to describe the site in one word, I chose, "broken".

I like the idea of online bookings, but am perplexed as to why Texas doesn't have an in-house web program for reservations.

Texas is certainly financially equipped to pay for this, I'm amazed by them using a 3rd party. I can see where national travelers can reserve a spot anywhere in the country and have Texas be included - so a "one stop shop" for reservations seems logical in that sense alone.

On the other hand, Reserve America does a lot of good things, but the bloopers make me think the bottom line is they are "C-R-A-P" in a word.

While I'm on the soap-box, I can also see why they don't allow site specific reservations -- people would grab up the good spots and maybe not come, and if people only saw less desireable spots available, they might not even show up.

I wish they would allow site-specific reservations, with a 5 dollar fee added and it become non-refundable immediately and should you not show up. I don't like this show up and see, game. Show me the map, let me pick my spot and if I want something on the water - I pay more like the hotels do at the beach. If I no-show, charge me for it.
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