Thread: Reserve America
View Single Post
Old 05-30-2006, 10:04 AM   #5
copuswalker
Registered Member
 
Join Date: Oct 2003
Location: Crockett
Posts: 377
Re: Reserve America

Did receive a response from TPWD that I wanted to share.


Dear Mark,



Thank you for taking the time to let us know of your frustrations with Reserve America's web reservation site. There is no denying that the performance of the site has been less than we would like. Believe me, they get copies of all the complaints as well as frequent communications from us.



They have admitted that their equipment, software and net capacity are overwhelmed at times and fail to update correctly. We have been assured that corrections are in the works.



We'll keep the pressure on Reserve America until their performance is satisfactory or we find an alternative way to provide web reservations. They do feel the pressure, since they don't get paid unless reservations are made.
__________________
There are those that hike and those that don't and those that say they will but won't.
copuswalker is offline   Reply With Quote